Privacy Policy

Last updated: July 2026

North Dakota Pest Control ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our pest control services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information: This includes information that can be used to identify you, such as your name, postal address, email address, telephone number, and billing information. We collect this information when you request a quote, schedule a service appointment, create an account, or communicate with us.

Property Information: To provide effective pest control services, we collect information about your property, including address, property type, square footage, and specific pest-related concerns or infestation details you report to us.

Service History: We maintain records of services performed at your property, including treatment dates, types of services rendered, products used, and technician notes.

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and usage patterns, including your IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our pest control services, including scheduling appointments, performing treatments, and following up on service quality.

To process payments and send you related information, including confirmations, invoices, and payment reminders.

To communicate with you about your service requests, appointments, and account.

To send you promotional communications, service reminders, and seasonal pest alerts, where permitted by law. You may opt out of marketing communications at any time.

To improve our website, services, and customer experience through analysis of usage patterns and feedback.

To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others.

To prevent fraud and enhance the security of our services and website.

Data Sharing

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

Service Providers: We may disclose your information to trusted third-party vendors, contractors, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe such disclosure is necessary to comply with legal obligations, protect our rights, investigate fraud, or respond to a government request.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Consent: We may share your information with third parties when you have given us your explicit consent to do so.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records are typically retained for seven years to comply with warranty obligations, regulatory requirements, and potential legal claims. When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly and cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

We also use third-party analytics services, such as Google Analytics, which may use cookies and similar technologies to collect information about your use of our website. These services help us analyze user behavior and improve our services.

Third-Party Services

Our website may contain links to third-party websites, services, or applications that are not operated or controlled by North Dakota Pest Control. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our website. We are not responsible for the privacy practices, content, or security of any third-party websites or services.

We use reputable third-party payment processors to handle payment transactions. These processors maintain their own privacy policies and security measures. We do not store your complete credit card information on our servers.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

North Dakota Pest Control

Phone: (888)239-7622

We will respond to your inquiries as promptly as possible and within the timeframe required by applicable law.

If you are a resident of North Dakota and believe we have not adequately addressed your privacy concerns, you may also contact the North Dakota Attorney General's Consumer Protection Division.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.